Privacy Policy

This Application(App) is owned and operated by Truckola Technologies Private Limited (known as Truckola). We recognize the importance of privacy as well as the importance of maintaining the confidentiality of personal information and this privacy policy (“Policy”) describes how Truckola Technologies Private Limited (known as Truckola) collects, uses and discloses personal information of customers through this Application(App) and online services that link to this Policy (“Services”). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.

Note: Our privacy Policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the Policy periodically. This Policy shall apply uniformly through this App.

Collection of Information

Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than necessary for us to provide you with our Services and to protect your account registered with us. However, we may, when necessary, collect users’ business data, i.e. data which relates to business entities and personal data, i.e. personally identifiable data of living individuals, including sensitive information, while browsing through our Site ( or for availing services. In the event that users do not provide any or sufficient business or personal data/information marked as mandatory, the registration process may not be complete and we may not provide such users with our complete Services.

Personal information to be collected by us may include, but not be limited to, the following:

We may also collect other information, including, but not be limited to, the following:

Our collection of the aforesaid information may involve the use of cookies and web beacons. A ‘cookie’ is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Among other things, cookies help us improve our Site and your experience. We use cookies and tracking technology depending on the features/Services offered and to see which areas and features are popular and to count visits to our Site. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Web beacons are electronic images that may be used on our Site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

Use of Information Collected by the Company

Data protection is a matter of trust and your privacy is of great importance to us. We shall therefore only use your name and other information which relates to you collected in the manner set out in this Policy and will only keep such information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

We may use information about you for purposes described in this Policy or disclosed to you on our Site or with our Services, including for processing and managing purchase of your Services, responding to customer service inquiries, processing payment, directing targeted promotions, auditing, data analysis and research to improve Services etc.

Sharing of Personal Information with Third Parties

We share your personal information in limited ways, such as:

We may also share aggregated or anonymized information that does not directly identify you.

We also note that sensitive personal data or information may be shared without obtaining prior consent from the provider of information, with Government agencies mandated under the law to obtain such information for the purposes of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. The Government agency is required to send a written request stating clearly the purpose for seeking such information and also undertake that it shall not publish or share the information with any other person. In case the information is proposed to be shared with any other third parties, we request you to provide us details of the same for including in the above list.

Links to Other Sites

Our Site links to other websites that may collect personally identifiable information about you. Truckola Technologies Private Limited is not responsible for the privacy practices or the content of those linked websites.


We have reasonable security measures and procedures, and as specified by applicable law, to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, or unauthorized access, disclosure or modification of sensitive personal information.

While we take these reasonable efforts to safeguard your personal information, you acknowledge and agree that no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.


By availing our Services and/or by providing your information, you hereby consent to the collection, receiving, possessing, storing, dealing, sharing and/or handling of your personal information by the Truckola Technologies Private Limited in the manner and to the extent provided under this Policy as may be modified by the Truckola Technologies Private Limited from time to time.

Changes to this Policy

We may update this privacy policy from time to time. Any changes to this Policy will be communicated by us posting an amended and restated privacy policy on our Site. Once posted on the Site, the new privacy policy will be effective immediately. You agree that any information in our possession (as collected in accordance with this Policy, whether prior to or after the new privacy policy becoming effective) will be governed by the latest version of our privacy policy.

Truckola Technologies Private Limited’s collection and use of personal information in connection with the Services is as provided in Truckola Technologies Private Limited’s Privacy Policy. The user hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Truckola Technologies Private Limited. The User further consents that the terms and contents of such Privacy Policy are acceptable to him.

When User registers with Truckola App then Truckola Technologies Private Limited or any of its partners/affiliate/group companies may contact user from time to time to provide the offers/information of such Services that Truckola or such other group companies believe may benefit User.


You shall indemnify and hold harmless Truckola its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees from any claim, demand, or actions including reasonable attorneys' fees made by any third party or penalty imposed due to or arising out of your breach of the Terms, privacy policy and other policies or your violation of any law, rules, regulations or the rights (including infringement of intellectual property rights) of a third party.

Governing Law

These Terms and the relationship between User and Truckola Technologies Private Limited shall be governed in accordance with the laws of India.

User agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms or any transactions entered into on or through the Truckola App or the relationship between User and Truckola Technologies Private Limited shall be subject to the exclusive jurisdiction of the courts at Mumbai (Maharashtra) and user hereby accedes to and accepts the jurisdiction of such courts.


Prohibition Against Unlawful Use: The User warrants that they will not use the Truckola App for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by these Terms including both specific and implied. In addition, the Truckola App shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the Truckola App. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Truckola App.

User may not remove any trademark or other proprietary notices from any portion of the Services. User may not reproduce, modify, prepare derivative works based upon, distribute, decompile, reverse engineer or link to or otherwise exploit the Truckola App. User may not undertake any actions that will result in data mining any portion of the Truckola App or unduly burden the operation and/or functionality of any aspect of the Truckola App.

Truckola Technologies Private Limited reserves the right, in its sole discretion, to terminate the access to the Truckola App and the related functionalities, or any portion thereof at any time, without notice.

Truckola Technologies Private Limited does not control, endorse or accept responsibility for any services offered by third parties/vendors accessible through the Truckola app or any linked sites. Truckola Technologies Private Limited makes no representations or warranties whatsoever about, and shall not be liable for, the vendor or any such third parties, their services, including representations relating to non-infringement of third party intellectual property rights. Any transactions that user may have with such third parties are at user’s own risk. The services shall be subject to third parties 's terms and conditions for service, and Truckola Technologies Private Limited does not accept any responsibility for the same. Truckola Technologies Private Limited also does not accept any responsibility for the services availed by user.


We welcome your input regarding our Policy and any comments on the Services we provide to you. You may send us your comments and responses by post to

Truckola Technologies Pvt. Ltd.)

1004, 10th floor
Marathon Icon, Marathon NextGen Campus
Lower Parel, Mumbai - 400013

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